SIERRA^^
works with numerous call centers which market the products of
SIERRA's^^
carriers. Often we offer products and
services from carriers that have been specifically designed with our
telemarketing operations in mind. Our centers are professional, high
quality organizations dedicated to being outstanding community and industry
citizens while maintaining full compliance with all applicable laws and
regulations.
Our talented staff of professional telemarketing training and support
personnel will travel to your location in order to provide thorough on-site training on all of our processes, from A to Z.
Our
IT department works closely with each center to automate all processes
including order entry, third party verification, reporting, etc.
SIERRA^^
processes all orders submitted by each call center to ensure that each order
conforms to both the carrier's and our order format and data integrity criteria.
This process ensures that each center receives the most effective and
productive results from its efforts, and reduces dramatically the
number of orders rejected by the carrier for a variety of data errors.
| Key Benefits |
- Excellent
communication products designed specifically for telemarketing.
- Advanced
technical support to ensure high quality order entry.
- Advanced
training and support for all carrier related issues.
- In
depth training for all aspects of every SIERRA telemarketing program.
- Professional
customer and agent support assistance.
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